Site Reliability Engineer

US-TX-Austin
ID
2017-1636
Category
IT

Overview

Planview is looking for an SRE/Sysadmin based in Austin, Texas to support Planview SaaS applications within the Planview portfolio. The ideal candidate will have a broad skillset and would ideally enjoy wearing several hats, working in a global team-centric atmosphere dealing with a variety of projects and handling tickets with a customer service focus.

Responsibilities

  • Work with colleagues to support an application run in on premise data centers, and potentially public cloud providers in the future.
  • Responsible for working with our Product Support department resolving trouble tickets, developing and running scripts, creating SQL jobs, and troubleshooting IIS in a hosted environment
  • Responsible for working with prospects, clients and team members to diagnose client connectivity and performance issues
  • Participate in on-call pager duty rotation and periodic weekend work with other team members.

Qualifications

  • Strong knowledge of IIS
  • Moderate to strong knowledge of Windows server 2008/2012/2016
  • Moderate to strong knowledge of SQL 2008/2012/2016
  • Moderate knowledge of networking, load balancing, virtualization, storage, CDN.
  • Ability to clearly communicate, work with others, priorities tasks and workload.
  • Ability to research issues, new technologies and effectively communicate findings
  • 2-4yrs in a system administration or related role.
  • Bonus skills:
    • Knowledge of backup & monitoring solutions
    • Developing scripts (eg. PowerShell)
    • Log aggregation tools for troubleshooting, and anomaly identification preferred.

Great Benefits and Fun Perks

  • We offer highly competitive benefits packages for every lifestyle.
  • No one likes working in a box, right? That’s why we’ve built some fun, open work environments with optional standing desks, game rooms, unlimited snacks, soft drinks, and gourmet coffee machines. Oh, and a tasty cereal bar and fresh fruit to get your day going!
  • We believe in regular fun office events and monthly happy hours!
  • We offer weekly onsite yoga classes, chiropractor visits and car wash services.
  • We’re in a brand new office building with garage parking and shaded courtyards with outdoor gas grills and seating, just in case you want to grab some sun during lunch.
  • We host daily food trucks!
  • And because we believe in community involvement, we’re also active participants of a variety of causes, including a Planview MS150 riding team, Heartwalk, Central Texas Food Bank, Salvation Army Angel Tree and more!

Planview is an Equal Opportunity/Affirmative Action Employer

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