Technical Writer, Cloud Operations

US-TX-Austin
ID
2017-1543
Category
IT

Overview

Planview is seeking a highly motivated individual focused on working with cloud operations engineers to write and maintain operational procedures and other control documents so this information can be easily understood by the team.   We are looking for candidates who are creative, energetic team players who excel in a fast-paced, hands-on environment.

Responsibilities

  • Work with cloud operations engineers to understand technical details of product cloud operational environment and systems and other technical information that needs to be documented/communicated
  • Write operation and maintenance procedures for daily operations
  • Support operations team and business operations with customer or prospects RFP/RFI and other technical
  • Participate in the documentation, maintenance, and approval of other security control deliverables

Qualifications

  • A minimum of 3 years of experience in a technical writing, project engineering, or technical project management role
  • Excellent writing skills, including the ability to understand and convey complex technical information in an a clear, concise, and user-friendly manner
  • Experience with SaaS application cloud operations is preferred
  • Excellent organizational, communication and interpersonal skills required
  • Excellent analytical skills, good attention to detail, and ability to follow issues through resolution
  • Dynamic and “can do” attitude with the desire to work with a great team and product. Ability to manage & complete multiple tasks simultaneously.
  • Must be confident in a highly dynamic and creative environment
  • 2- 3 years education on a path to achieving a Bachelor's degree in Mechanical, Electrical Engineering, Computer Science, or equivalent combination of education and work experience

Great Benefits and Fun Perks

  • We offer highly competitive benefits packages for every lifestyle.
  • No one likes working in a box, right? That’s why we’ve built some fun, open work environments with optional standing desks, game rooms, unlimited snacks, soft drinks, and gourmet coffee machines. Oh, and a tasty cereal bar and fresh fruit to get your day going!
  • We believe in regular fun office events and monthly happy hours!
  • We offer weekly onsite yoga classes, chiropractor visits and car wash services.
  • We’re in a brand new office building with garage parking and shaded courtyards with outdoor gas grills and seating, just in case you want to grab some sun during lunch.
  • We host daily food trucks!
  • And because we believe in community involvement, we’re also active participants of a variety of causes, including a Planview MS150 riding team, Heartwalk, Central Texas Food Bank, Salvation Army Angel Tree and more!

Planview is an Equal Opportunity/Affirmative Action Employer

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